Fuze, the AI agent for hotels
The colleaguewho neverclocks out.
Fuze is the AI agent inside Innfuze. It knows your rooms, stock, cash and team because it works from the same records you do, and it acts only when you say yes.
How it works
Ask, check, confirm. That's the whole interface.
You ask in your own words
Type it or send a voice note, from the admin on your phone or laptop.
Fuze reads the live records
It looks up the real stays, stock and tills it's allowed to see, and shows you what it checked.
You confirm the change
Anything that writes, moves or sends is laid out first. One tap to approve, or edit it.
Fuze
Signed in as Manager · Store, Kitchen, Procurement
Fuze doesn't replace your team. It takes the lookups, the follow-ups and the paperwork, so they can look after the guests.
In every department
What you can hand to Fuze.
Fuze has tools in each part of Innfuze. Each one checks the same permission the screen would, so a waiter's Fuze and an owner's Fuze can do very different things.
Stays and bookings
Find, create, change and cancel stays. Summarise arrivals and occupancy. Record payments and cash on a folio.
“Who's arriving tomorrow, and has everyone pre-registered?”
Channels and rates
Close or open dates, set minimum stays and per-channel prices by date range, check what needs attention, and compare your rate with the market.
“Set Airbnb to $135 for weekdays in December.”
Store and kitchen
Search stock, list what's below par or expiring, issue from the Store, record use and waste, and request count changes.
“What expires this week, and what could the chef do with it?”
Procurement
Draft and submit requisitions, approve within your limit, receive goods, match invoices and list what's waiting on you.
“Draft a restock to par for the bar and send it for approval.”
Cash
Check till and petty cash balances, record expenses, and hand cash over to Accounts where your role allows.
“How much undeposited cash is in the restaurant drawer?”
Team
Leave requests and approvals, rosters, payslips, advances and staff invitations, each behind its own permission.
“Who's on approved leave this Friday?”
Guests and inbox
Look up and update guest profiles, merge duplicates, log contact, and read, reply to and archive email.
“Reply to the Laurent family's email with our airport transfer price.”
Reports
Pull any named report for a period, summarise it in a few lines, or generate the PDF or CSV.
“Summarise last month's P&L for the owner.”
Questions
About Fuze.
Which plans include Fuze?
Professional includes 10,000 Fuze messages a month and Group includes 50,000. Enterprise capacity is set to your portfolio. Starter runs every core department without Fuze.
Can Fuze change things without asking?
No. Fuze can read and answer on its own, but every change it proposes, from a stock movement to an email, appears as a confirmation that a person approves.
Does Fuze see everything in the system?
Fuze sees exactly what the person using it can see. A bartender's Fuze can show their own payslip but not the team's; a manager's Fuze can't move the owners' money.
Can staff use voice notes?
Yes. Staff can record a voice note, with or without typed text, and Fuze answers in plain language. A voice note counts as two messages toward your monthly allowance.
Does it remember things?
You can ask Fuze to remember a fact for later, like a supplier's delivery day, and to list or forget what it has remembered.
Put Fuze to work this week.
Innfuze is opening to new properties in small groups. Join early access, or book a demo and see it running on a real resort.