Hotel PMS: front office, stays and folios.
One timeline for every room and every stay, whichever channel it came from, with folios and payments that the night audit can trust.
Front office and stays: what's included.
Stay timeline and month view
Every room across the week, with arrivals, in-house guests, departures and closed rooms at a glance. Cancelled stays stay visible but never count toward occupancy.
Create, change and cancel stays
Guests, dates, rooms or the whole villa, confirmation codes and notes. Cancellations record a reason, from guest request to no-show.
Folios and payments
Price a stay in LKR or USD with the exchange rate locked. Take cash, card, bank transfer or mark it paid by the OTA, and always see the balance due.
Pre-arrival registration
Guests get a secure link on the morning of arrival to submit passport or NIC details, so check-in starts pre-filled.
Close a room
Take a single room off sale for repairs straight from the timeline. Innfuze refuses if a guest is already booked in it.
Booking alerts
New, changed and cancelled bookings reach the right people by email and push, whatever the source.
With Fuze
On plans with Fuze, ask about front office & stays in plain words and Fuze answers from the live records, or proposes the change for you to confirm. How Fuze works
Questions
About front office & stays.
What is a hotel PMS?
A property management system (PMS) is the software a hotel's front office runs on: the room calendar, reservations, check-in and check-out, guest folios and payments. In Innfuze the PMS shares its records with the channel manager, POS, inventory and accounts.
Can it handle whole-villa bookings as well as single rooms?
Yes. A stay can be for one or more rooms or for the whole villa, and the timeline shows it either way.
Does it work in both LKR and USD?
Yes. You can price a stay in rupees or dollars and lock the exchange rate, then take payments in either currency and always see the balance due.
Works together with
See front office & stays on a real property.
Innfuze is opening to new properties in small groups. Join early access, or book a demo and see it running on a real resort.